Terms of service
OVERVIEW
Welcome to Veyra Active! The terms "we", "us" and "our" refer to Veyra Active. Veyra Active operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Veyra Active is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Veyra Active reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Veyra Active confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Veyra Active may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
SECTION 5 - SHIPPING AND DELIVERY
We deliver Australia-wide. All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.
For full details on shipping timeframes and costs, please refer to our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, are owned by Veyra Active or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Veyra Active's name, logo, and related marks are trademarks of Veyra Active. You must not use such trademarks without prior written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools through the Services, which we neither monitor nor control. Such tools are provided "as is" without any warranties. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you leave our Services to access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Veyra Active is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Veyra Active. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Veyra Active.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit any feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and display such content for any purpose, including commercial use.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, or to engage in any conduct that restricts others' use of the Services.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the extent permitted by Australian Consumer Law, we disclaim all implied warranties.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law that cannot be excluded, restricted or modified by agreement.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Veyra Active shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services. Nothing in these Terms limits any rights you have under the Australian Consumer Law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Veyra Active and its affiliates from any losses, damages or claims arising from your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 18 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia. You and Veyra Active submit to the exclusive jurisdiction of the courts of Queensland, Australia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes. We will notify you of any material changes in accordance with applicable Australian law.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@veyraactive.com.au
Veyra Active hello@veyraactive.com.au 24 Cordelia Street 1317, South Brisbane QLD 4101, Australia +61 406 892 018 ABN: 38 465 606 507